Privacy Policy

We are committed to providing quality products and services that will enable our members to meet their financial goals. Protecting personal information and using it in a manner consistent with member expectations is a high priority for us. Members of our credit union also have a responsibility to safeguard their financial information.

To ensure our commitment, we stand behind the following privacy policy:

• Our credit union will collect only the personal information that is necessary to conduct our business. That means just what is necessary and no more

• Our credit union will protect your personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality

• You will always have access to your information. As a member of our credit union, you will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate

• Our credit union will only share information when absolutely necessary. We will only share information with other businesses in order to administer the products and services we provide, or when required to do so by law

• Our credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ economic well being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms

• Loco CU Mobile app and Home Banking collect user ID, device ID, and email address for account purposes only. Request Account Data Removal (Mobile app and Home Banking)