Important Phone Numbers for card services


Important Phone Numbers for FIS Credit Card Services

Name of Service Phone Number
Card Activation 833-541-0770
Lost or Stolen Card 833-541-0777
Customer Service 833-541-0763
Pin Change 866-297-3413
EZCard WWW.eZCardinfo.com 866-604-0380
Dispute 800-600-5249
SecureLock 855-961-1602
Member Services (Text Message) 505-375-0575
Loan Department (Text Message) 505-375-0783
Collections (Text Message) 505-378-6220
 

Debit Card FAQ

Lost/Stolen Debit Card number? 

During business hours, our members can call the credit union at  575-437-3110 ext 140 or 124 After hours, it will be (888) 263-3370 

After-hours/weekend Debit Card number for compromised cards

After hours it will be (888) 263-3370 

Debit Card Dispute number  

TransFund Chargebacks/Disputes – 8 am to 5 pm CST M-F Members (833) 995-2888  

Debit Card Activation number?

(855)-726-4885